Wells Fargo Hiring Operations Manager
Full-Time @HypTechie posted 2 weeks ago Shortlist Email JobJob Detail
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Job ID 15142
Job Description
Required Qualifications:
- 8+ years of Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
- 2+ years of leadership experience
Desired Qualifications:
- Excellent verbal, written, and interpersonal communication skills
- Advanced Microsoft Office skills
- Ability to perform reporting responsibilities while collaborating with other business partners in order to create reporting, analyze data and research and respond to any reporting issues
- Ability to translate and summarize data into understandable, actionable information and recommendations
- Strong root cause analysis and research skills
- Strong analytical skills with high attention to detail and accuracy
- Ability to interact with all levels of an organization and other business areas, and quickly establish credibility to build and maintain effective working relationships
- Effective critical thinking and credible challenge skills
- Ability to translate and summarize data into understandable, actionable information and recommendations
- Ability to demonstrate initiative and work with little or no supervision
- Ability to execute in a fast paced, high demand, environment while balancing multiple priorities
- Meeting facilitation experience in leading discussions that result in consensus and commitment
- Experience with Kanban framework and familiarity with programs and processes used in Agile Methodology
- Experience with JIRA and JIRA Dashboards
In this role, you will:
- Manage and develop one or more specialized operations functional teams within Operations area with complex and risk in functional area
- Develop strategies to improve staffing processes, ensure specialized functions meet regulatory guidelines in support of risk management and compliance
- Engage stakeholders and internal partners associated within the Operations area
- Work independently on moderately complex issues and projects
- Identify opportunities for process improvement and risk control development and escalates issues to more experienced management
- Provide training, performance, evaluation and coaching of less experienced team
- Make decisions and resolve issues regarding resources, objectives and operations of functional area and team to meet business objectives
- Interpret and develop policies and procedures for operation functions with low to moderate complexity within scope of responsibility
- Provide responsibility for budget and financial performance
- Collaborate and influence all levels of professionals including more experienced managers
- Lead team to achieve objectives
- Manage allocation of people and financial resources for Operations
- Mentor and guide talent development of direct reports and assist in hiring talent
