- Company Overview:
- Flipkart, founded in 2007 by Sachin Bansal and Binny Bansal, is one of India’s leading e-commerce platforms, headquartered in Bangalore, India.
- It started as an online bookstore and has evolved into a full-fledged marketplace offering products across categories like electronics, fashion, home essentials, groceries, and more.
- Key Achievements:
- Acquired by Walmart in 2018 with a 77% stake, Flipkart is valued as a key player in the Indian e-commerce industry.
- Launched pioneering services like Big Billion Days, India’s biggest online shopping festival.
- Core Services:
- Offers a vast range of products, including electronics, mobiles, apparel, books, furniture, and groceries.
- Provides innovative solutions like Flipkart Pay Later, SuperCoins, and affordable EMIs to enhance the shopping experience.
- Commitment to Customers:
- Flipkart focuses on customer-centric services with fast delivery, quality assurance, easy returns, and superior support.
- Innovation and Technology:
- Leveraging AI, machine learning, and data analytics, Flipkart constantly enhances its platform for personalized shopping experiences.
Roles and Responsibilities
- Manage e-commerce operations, ensuring smooth transactions and customer satisfaction.
- Collaborate with vendors and partners to ensure product availability and timely delivery.
- Monitor customer queries, resolve issues, and improve service efficiency.
- Analyze market trends and contribute to product optimization and strategic growth.
Contact Details
- Website: www.flipkart.com
- Customer Support Email: cs@flipkart.com
- Customer Support: 1800-208-9898