Founded in 1983, Pegasystems (Pega) is a global leader in cloud software for customer engagement and operational excellence. With nearly four decades of innovation, Pega has transformed how the world’s leading organizations design, automate, and optimize their business operations and customer experiences. Pega’s powerful platform brings together Customer Relationship Management (CRM), Digital Process Automation (DPA), Artificial Intelligence (AI), Robotic Process Automation (RPA), and low-code application development to help enterprises make smarter, faster decisions at scale. From banking and insurance to healthcare, telecommunications, travel, and government, Pega enables organizations to streamline workflows, personalize customer interactions, and adapt rapidly to change. Chances are, people across the globe interact with Pega-powered systems every day—whether opening an account, making a payment, calling customer support, filing a claim, or traveling. Pega’s technology is trusted by some of the world’s largest and most complex enterprises to power mission-critical processes that demand reliability, security, and performance.

Vision

To power the world’s most adaptive enterprises through intelligent automation and AI-driven decisioning.

Mission

To help organizations simplify complexity, engage customers meaningfully, and operate with agility using cloud-native, low-code, and AI-powered platforms.

Core Values

• Innovation – Continuously advancing AI, automation, and low-code technologies
• Customer Success – Delivering measurable business outcomes
• Integrity – Building trust through transparency and ethical practices
• Collaboration – Achieving more through teamwork and shared ownership
• Excellence – Striving for quality, performance, and continuous improvement