The Hackett Group is a leading strategic advisory and digital transformation firm, specializing in benchmarking, Gen AI, and business process excellence. Founded in 1997, the company combines its deep repository of best p actices with advanced analytics and technology to help organizations drive performance, efficiency, and innovation. Their expertise spans digital transformation, enterprise applications, and intelligent automation, enabling clients to modernize operations, optimize costs, and improve service quality at scale. By leveraging proprietary benchmarking data and domain knowledge, The Hackett Group supports executive decision-making and transformation initiatives for companies across functions like finance, HR, procurement, and IT. Their platforms — notably Hackett AI XPLR™ and ZBrain™ — help accelerate the ideation, evaluation, and implementation of AI-driven solutions while ensuring measurable ROI. With a global presence across the Americas, Europe, and Asia, The Hackett Group serves nearly 9,100 clients in about 60 countries, including many from the Fortune 100, DAX 40, and NASDAQ-100. Their approach merges rigorous data-driven insight with practical, implementation-focused consulting. The Hackett Group®+2Devex+2
Vision
To redefine business performance by fusing world-class benchmarking with next-generation AI capabilities, helping organizations deliver transformational value and sustainable excellence.
Mission
- Empower leaders with clarity and insight to plan and execute digital transformation.
- Leverage AI and advanced analytics to drive continuous improvement in cost, quality, and productivity.
- Provide data-driven benchmarking to help organizations compare and close performance gaps.
- Deliver technology implementation that aligns with business objectives and best practices.
- Build long-term strategic partnerships with clients using a membership-based advisory model.
Core Values
- Integrity — Upholding high ethical standards in advice and delivery.
- Collaboration — Working with clients and across functions to co-create solutions.
- Innovation — Embracing new technologies (especially Gen AI) and continuous improvement.
- Excellence — Setting and achieving “Digital World Class®” benchmarks for clients.
- Knowledge — Leveraging deep benchmarking data and intellectual property for high-impact insights.
Key Responsibility / Focus Areas
- Gen AI & Digital Transformation — Using AI platforms like Hackett AI XPLR™ and ZBrain™ to drive transformation.
- Business Benchmarking — Analyzing organizational performance to identify best practices and improvement opportunities.
- Executive Advisory — Providing member-based advisory services for leadership on strategy and transformation.
- Enterprise Applications Implementation — Deploying and optimizing systems (ERP, HCM, procurement) including Oracle, SAP, Coupa.
- Process Optimization & Cost Efficiency — Helping clients improve working capital, automate processes, and optimize costs.
