Academic Counselor

Job ID: 6167

Location: Noida

Job Type: Permanent | Working: Office Only

Industry: EdTech / Education Management

Salary Range: ₹3,00,000 – ₹4,50,000 + Incentives

Experience: 1–10 Years

About the Role

We are looking for a dedicated Academic Counselor to guide students and working professionals in choosing the right learning programs aligned with their career aspirations. This role requires strong communication skills, a student-centric approach, and expertise in handling educational consultations.

Key Responsibilities

• Provide personalized academic counseling to students, professionals, and parents.
• Conduct detailed needs assessments to match career goals with suitable learning programs.
• Follow up with leads via calls, emails, and digital channels to drive enrollments.
• Clearly explain course structure, curriculum, eligibility, and career outcomes.
• Stay updated on EdTech products, programs, and industry trends to offer accurate guidance.
• Collaborate with internal teams to achieve enrollment and revenue targets.
• Maintain strong relationships with learners to ensure a seamless onboarding experience.
• Maintain and update all interactions, lead status, and follow-ups in CRM systems.
• Provide post-enrollment support and assist with resolving student queries.

Qualifications & Skills

• Bachelor’s degree (Psychology preferred).
• Minimum 6 months of experience in academic counseling, EdTech sales, or student advisory roles.
• Excellent communication, interpersonal, and active listening skills.
• Strong problem-solving abilities and a learner-focused mindset.
• Proficiency with CRM systems and virtual communication tools.
• Ability to manage multiple leads and maintain organized follow-ups.