Location: Bangalore, India
Company: Broadcom Inc. – VMware Cloud Foundation (VCF) Division
Job Type: Full-time | Senior Level | Cloud Infrastructure | Customer Lifecycle Services
Why Join Us?
Broadcom is hiring a Principal Services & Lifecycle Support Engineer to help design and deliver the next generation of private cloud consulting and lifecycle support services. If you are passionate about working at the intersection of technology, customer success, and service innovation, this is your opportunity to make a significant impact. You’ll help global customers adopt and scale VMware Cloud Foundation (VCF)—the industry’s leading private cloud platform—by building high-impact, repeatable service offerings and technical adoption assets. You’ll join a team of passionate, customer-obsessed technologists focused on delivering value with VMware Validated Solutions and Validated Designs.
Key Responsibilities:
- Develop and execute a roadmap of services and lifecycle support offerings to accelerate VCF adoption and customer value realization.
- Collaborate with cross-functional stakeholders—product, engineering, marketing, architecture, and delivery teams—to align technical content and execution strategies.
- Define and deliver high-quality, scalable technical assets including:
- Standardized scoping guides and delivery frameworks
- Proposal templates and engagement playbooks
- Technical enablement materials
- Best practices documentation
- Translate regional customer requirements into global service innovation.
- Drive growth in VCF consumption through continuous improvement of engagement quality and asset performance.
- Support and scale lifecycle adoption programs (e.g., Technical Adoption Manager offerings) for internal teams and partners.
- Provide technical guidance and enablement to global delivery teams and partners.
- Track performance metrics and customer outcomes to ensure measurable success.
What You Bring:
- Bachelor’s degree with 12+ years of relevant experience or Master’s with 10+ years, preferably in cloud infrastructure, consulting, lifecycle support, or enterprise IT.
- Strong technical background in VMware Cloud Foundation, private cloud, or modern application infrastructure.
- Experience in consulting services, program development, or customer success lifecycle roles.
- Proficiency in working across technical and business domains, with the ability to translate customer needs into executable technical solutions.
- Strong problem-solving, analytical, and organizational skills.
- Effective communication and stakeholder management in a fast-paced, cross-functional environment.
- An entrepreneurial mindset with a passion for innovation, ownership, and customer value.
Leadership & Culture:
This position reports to a senior leader with over 25 years of experience in software, hardware, and services innovation. The team operates with a technology-led, customer-focused mindset and values ownership, collaboration, and continuous improvement. At Broadcom, in-person collaboration is encouraged to foster creativity and team performance.
Why Broadcom?
- Join a Fortune-recognized company at the forefront of cloud and infrastructure innovation.
- Work with industry-leading platforms like VCF that power modern enterprise IT.
- Collaborate with talented, driven professionals in a global and inclusive environment.
- Competitive compensation, benefits, and career growth opportunities