Professional Services Operations Manager

@Workato
  • Post Date : December 27, 2024
  • Apply Before : March 31, 2025
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Job Detail

  • Job ID 16140

Job Description

Requirements
Qualifications / Experience / Technical Skills
Required
  • 7-10+ years of experience with professional services resource management
  • 3+ years of experience as a system administrator (or similar) for a Professional Services Automation (PSA) system.  Candidates with experience in Certinia (previously FinancialForce) and Salesforce will be given preference.
  • Proven track record of creating reports and dashboards and establishing valid datasets from multiple disparate data sources (Sigma experience is a plus)
  • Highly collaborative and excels in complex, matrixed environments
  • Communication skills to effectively communicate with technical and business stakeholders alike
  • Ability to work in US time-zones
Soft Skills / Personal Characteristics
  • Ability to thrive in a fast-paced, high growth and unpredictable environment
  • Strong interpersonal skills with the ability to convey and relate ideas to others and work in a collaborative and cross-functional environment
  • Excellent verbal and written communication skills and the ability to communicate ideas visually and create and conduct internal presentations
  • Self-starter and ability to work independently and as part of a distributed team, and willingness to take ownership of situations and problems
Preferred
  • Experience having grown a professional services team
  • Experience having worked in a start-up environment
  • High-level understanding of key applications such as Salesforce CRM, Netsuite Zone Billing, and BoostUp
  • Workato experience, or similar integration and automation tools
  • Knowledge of the iPaaS industry
Why join us?

Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company.

But, we also believe in balancing productivity with self-care. That’s why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives.

If this sounds right up your alley, please submit an application. We look forward to getting to know you!

Also, feel free to check out why:

  • Business Insider named us an “enterprise startup to bet your career on”
  • Forbes’ Cloud 100 recognized us as one of the top 100 private cloud companies in the world
  • Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America
  • Quartz ranked us the #1 best company for remote workers

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