Program Manager

@Great Learning
  • Benagaluru IN IN IN View on Map
  • Post Date : April 15, 2025
  • Salary: ₹350,000.00 - ₹4,000,000.00 / Yearly
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Job Description

About the Role

We are looking for a passionate and driven Program Manager to join our Program Office, a critical part of our International Delivery Operations team. This team is responsible for managing the end-to-end learning journey of working professionals from across the globe who are enrolled in our high-impact upskilling programs in areas like Data Analytics, Data Science, Artificial Intelligence, and other emerging digital competencies.

As a Program Manager, you will take complete ownership of the entire lifecycle of a learner cohort, from enrollment through to program completion. You will act as a bridge between learners, instructors, and internal teams to ensure a seamless and enriching learning experience.

Job Title: Program Manager
Location: Bangalore (Hybrid/On-site)
Department: International Delivery Operations – Program Office

Key Responsibilities
  • Learner Support & Engagement:
    Act as the first point of contact for learners, addressing queries and providing timely support within the scope of program offerings.

  • Relationship Building:
    Develop strong relationships with participants by understanding their goals, preferences, and learning styles to deliver a personalized experience.

  • Program Execution:
    Own scheduling and delivery of program activities including live sessions, webinars, evaluations, grading, and project presentations, coordinating with academicians, industry experts, and internal stakeholders.

  • Performance Monitoring:
    Track learner progress, diagnose engagement and performance issues, and implement timely interventions to ensure learners meet their goals.

  • Process Improvement:
    Contribute to building scalable and efficient systems and processes for seamless program management and delivery.

Qualifications & Skills
  • Excellent verbal and written communication skills

  • Strong interpersonal skills with the ability to engage with senior professionals globally

  • Problem-solving mindset and analytical thinking

  • Quick learner, comfortable with fast-paced environments

  • Previous experience working with international clients/customers is a plus

  • Self-driven with a high level of ownership and a passion for impactful education

  • A team player who thrives in a collaborative, dynamic, and fun work culture

What We’re Looking For

We’re looking for individuals who are inspired by the transformational power of education and are committed to providing a top-tier learning experience for professionals worldwide. If you’re someone who cares deeply about learner success, is a strong communicator, and enjoys a dynamic and purpose-driven work environment, we’d love to hear from you!

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