Tele calling Team Leader /Team Manager

Full-Time @Larsen & Toubro in IT
  • Post Date : June 5, 2024
  • Apply Before : September 30, 2024
  • 1 Application(s)
  • View(s) 114
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Job Detail

  • Job ID 9827

Job Description

HNS Gold

Role: Other
Industry Type: Financial Services
Department: Other
Employment Type: Full Time, Permanent
Role Category: Other
UG: Any Graduate

Job highlights
  • Preferred candidate profile . Bachelors degree required
  • Proven experience in lead generation,lead management,or related roles,with a track record of success in driving qualified leads and lead-to-customer conversion rates
  • Experience with CRM software and lead management tools preferred
Job match score
Early Applicant
Work Experience

Job description


HNS Gold is a dynamic and innovative Gold Buying & Selling company dedicated to delivering exceptional products/services and exceeding customer expectations. As we continue to grow, we are seeking a talented and experienced Lead Handling Specialist/Manager to join our team and drive our lead generation and lead management efforts to new heights.

Role & responsibilities


  • Manage and oversee the lead handling process from lead generation to conversion, ensuring timely and efficient follow-up on all leads.
  • Develop and implement strategies to optimize lead capture, qualification, and nurturing to maximize lead-to-customer conversion rates.
  • Collaborate with sales, marketing, and other cross-functional teams to define lead management workflows, criteria, and lead scoring models.
  • Utilize CRM software and other tools to track, analyze, and report on lead performance metrics, including lead volume, conversion rates, and pipeline velocity.
  • Train and mentor team members on best practices for lead handling, including lead qualification techniques, communication strategies, and CRM usage.
  • Continuously monitor and evaluate lead handling processes and workflows, identifying areas for improvement and implementing solutions to enhance efficiency and effectiveness.
  • Stay up-to-date with industry trends and best practices in lead management and sales automation, leveraging new technologies and methodologies to drive innovation and competitive advantage.
  • Act as a liaison between sales, marketing, and other departments to ensure alignment and coordination in lead management efforts..

Preferred candidate profile

  • Bachelor’s degree required.
  • Proven experience in lead generation, lead management, or related roles, with a track record of success in driving qualified leads and lead-to-customer conversion rates.
  • Strong analytical skills, with the ability to analyze data, identify trends, and make data-driven decisions to optimize lead generation and lead management processes.
  • Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and build relationships with internal and external stakeholders.
  • Experience with CRM software and lead management tools preferred.
  • Strong leadership and mentoring skills, with the ability to inspire and motivate team members to achieve goals and deliver results.
  • Detail-oriented and organized, with the ability to manage multiple tasks and priorities in a fast-paced environment.
  • Passion for innovation and continuous improvement, with a proactive and solutions-oriented mindset.

Perks and benefits


  • Competitive salary and performance-based incentives
  • Comprehensive health benefits package
  • Opportunities for professional development and growth
  • Collaborative and inclusive work environment

If you’re passionate about driving lead generation and lead management excellence and thrive in a dynamic and results-oriented environment, we want to hear from you! Join us in shaping the future of lead management at [Company Name] and play a key role in driving our continued success. Apply now to embark on an exciting journey with us!

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